Testimonials
LAD hasn't missed a beat. I would recommend LAD to anyone that
has to deal with course packets. I have worked with course packets for about 7 years now
and have never experienced such efficient and friendly customer care as I have with LAD.
Thanks for a such a great job!
NEWS
New Digital Delivery Available - click on the Digital tab for more information!
LAD provides custom marketing flyers, at no charge, for all our bookstores - contact Customer Service to place order.
LAD provides custom marketing flyers, at no charge, for all our bookstores - contact Customer Service to place order.
LAD News: We're excited about all the positive changes and improvements occurring here at LAD Custom Publishing, and want to share it all with our partners:
October 2009 - We have expanded our operation and added 3600sf of new space to our production department. Our beautiful new facility will allow us to continue to provide the highest level of service in the industry and keep up with our ever growing list of satisfied partners.
September 2009 - We are pleased to announce that Natalie Flanagan has re-joined our Customer Care Team full-time. She has been a full-time mom and loving that but is now ready to jump back in and take care of our great partners.
September 2009 - Rachel Otto, who has been leading our Customer Care Team will now be heading up our digital division, eLAD. Our user-friendly digital course pack delivery system allows you to deliver course packs electronically in a protected environment.
August 2009 - LAD announces a partnership with Vitrium, creators of the ProtectedPDF (PPDF) Digital Rights Management (DRM) platform. PPDF is the most user-friendly DRM software in the industry, and wholly endorsed by all of our major publisher partners. Our end-users find it to be easy to use and un-obtrusive, while still maintaining the encryption that is required for copyright-protected documents. This keeps LAD on the cutting edge of digital content delivery.
July 2009 - LAD has established partnerships with several schools, many of which are heavily involved in digital delivery: University of California - Los Angeles (UCLA), University of Missouri, University of North Dakota, Washington University- St. Louis, Claremont - Drucker School of Management, among others.
June 2009 - We are excited to add a new member to our team- Chris Mikalsen, who will be working in Customer Service. After an extensive search, we feel Chris is an outstanding fit to our company. He brings a strong background in customer care and relationship-building. We are excited to have him working with our partners.
March 2009 - In concert with our IT Developers, we are embarking on an aggressive update to our proprietary software system, affectionately dubbed Genie. The changes to this system are a part of continuing improvements to our internal work flow.
February 2009 - LAD brings back a veteran of the custom publishing business, Vicki Butcher. Vicki worked with us previously before moving away. Now she is back home, and we are excited to have her. She brings a wealth of experience in marketing, customer service, and sales, and has worked in many different areas in our business. She is coming back to work as a Copyright Representative, and her thorough attention to detail will make her a strong team player there.
December 2009 - LAD is excited about adding a member to the team as our new General Manager, Greg Davis. Prior to a two-year stint as a CFO for a drilling contractor, Greg was involved with college book sales for 10 years. Starting out as a textbook manager at Georgia Southwestern State University in Americus, he eventually was Director of Auxiliary Services. He also spent 6 years as an Adjunct Professor in the Business Department at GSW. We feel that the bookstore/professor experience gives Greg a unique perspective to allow us to continually refine our operations.
November 2009 - We are pleased to announced that LAD has just purchased a new Konica Minolta 6500 Digital Color Printer. This machine is at the forefront of printing technology, and will allow LAD to produce materials that are equal to anything the major publishing houses can produce. It has an output resolution of 600 x 600 dpi and generates very high-quality color materials. None of LAD's competitors are producing anything at this level of quality, and we are thrilled to now be able to offer photo-quality color covers and content to our customers.
October 2009 - We have expanded our operation and added 3600sf of new space to our production department. Our beautiful new facility will allow us to continue to provide the highest level of service in the industry and keep up with our ever growing list of satisfied partners.
September 2009 - We are pleased to announce that Natalie Flanagan has re-joined our Customer Care Team full-time. She has been a full-time mom and loving that but is now ready to jump back in and take care of our great partners.
September 2009 - Rachel Otto, who has been leading our Customer Care Team will now be heading up our digital division, eLAD. Our user-friendly digital course pack delivery system allows you to deliver course packs electronically in a protected environment.
August 2009 - LAD announces a partnership with Vitrium, creators of the ProtectedPDF (PPDF) Digital Rights Management (DRM) platform. PPDF is the most user-friendly DRM software in the industry, and wholly endorsed by all of our major publisher partners. Our end-users find it to be easy to use and un-obtrusive, while still maintaining the encryption that is required for copyright-protected documents. This keeps LAD on the cutting edge of digital content delivery.
July 2009 - LAD has established partnerships with several schools, many of which are heavily involved in digital delivery: University of California - Los Angeles (UCLA), University of Missouri, University of North Dakota, Washington University- St. Louis, Claremont - Drucker School of Management, among others.
June 2009 - We are excited to add a new member to our team- Chris Mikalsen, who will be working in Customer Service. After an extensive search, we feel Chris is an outstanding fit to our company. He brings a strong background in customer care and relationship-building. We are excited to have him working with our partners.
March 2009 - In concert with our IT Developers, we are embarking on an aggressive update to our proprietary software system, affectionately dubbed Genie. The changes to this system are a part of continuing improvements to our internal work flow.
February 2009 - LAD brings back a veteran of the custom publishing business, Vicki Butcher. Vicki worked with us previously before moving away. Now she is back home, and we are excited to have her. She brings a wealth of experience in marketing, customer service, and sales, and has worked in many different areas in our business. She is coming back to work as a Copyright Representative, and her thorough attention to detail will make her a strong team player there.
December 2009 - LAD is excited about adding a member to the team as our new General Manager, Greg Davis. Prior to a two-year stint as a CFO for a drilling contractor, Greg was involved with college book sales for 10 years. Starting out as a textbook manager at Georgia Southwestern State University in Americus, he eventually was Director of Auxiliary Services. He also spent 6 years as an Adjunct Professor in the Business Department at GSW. We feel that the bookstore/professor experience gives Greg a unique perspective to allow us to continually refine our operations.
November 2009 - We are pleased to announced that LAD has just purchased a new Konica Minolta 6500 Digital Color Printer. This machine is at the forefront of printing technology, and will allow LAD to produce materials that are equal to anything the major publishing houses can produce. It has an output resolution of 600 x 600 dpi and generates very high-quality color materials. None of LAD's competitors are producing anything at this level of quality, and we are thrilled to now be able to offer photo-quality color covers and content to our customers.